Shipping policy

Shipping Policy

Welcome to Sajawat

At Sajawat, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping procedures.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping update once your order has been dispatched.

Delivery Time

Nationwide Delivery (Pakistan)

  • Major Cities: 2–4 Business Days

  • Other Cities & Remote Areas: 3–7 Business Days

Delivery times may vary during public holidays, special promotions, or due to unforeseen courier delays.

Shipping Charges

Free Delivery

We proudly offer Free Shipping Across Pakistan on all orders.

No hidden charges. The price you see is the price you pay.

Cash on Delivery (COD)

For your convenience, Sajawat offers Cash on Delivery (COD) service throughout Pakistan.

  • Pay when your order arrives at your doorstep.

  • Please ensure someone is available to receive the parcel and make the payment.

Order Tracking

Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp (where applicable) to monitor your delivery status.

Delivery Delays

While we strive to deliver every order on time, occasional delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Remote delivery locations

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete information is provided, delivery delays may occur. Sajawat cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 24 hours of receiving your parcel with clear photos and order details.

Our support team will investigate the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Sajawat
Bringing Elegance to Every Home.